Major Case Management (MCM) Information Processor Job in Surrey Recruiting by Treasury Board of Canada Secretariat

Major Case Management (MCM) Information Processor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Work environment

Work Environment:
This inventory will be used to staff positions that provide direct operational support to Investigations and the Units that conduct them. These positions are located in law enforcement environments which include regular contact with uniformed and armed police officers and will expose you to the many non-Police careers available within the RCMP.

Specialized units such as the Major Case Management Operation Service Centre (MCMOSC) provide support for the electronic management of information for major cases such as drug trafficking, homicides, financial fraud and organized crime across the province. Staff provide essential support with the maintenance and organization of these files. You will be instrumental in providing assistance to investigators and in the creation of electronic disclosure packages presented to Crown. You will need to be very detail oriented, task focused and able to multitask. These positions will expose you to all aspects of investigations and what goes on behind the scenes.

Other specialized support units such as the E Division Criminal Analysis Section (EDCAS), is a team responsible for the application of hiring standards, professional development, policy, analytical systems access, performance standards, and program direction to Crime Analysts, Criminal Intelligence Analysts, and Criminal Analysis Assistants within the BC RCMP.

Intent of the process

This inventory will be used to staff positions at RCMP E Division Headquarters at Green Timbers Way, Surrey, BC, as well as Kelowna, Prince George, Nanaimo, and Victoria. It may also be used to staff future vacancies throughout RCMP E Division in British Columbia.

A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies in similar or lower-level positions.

A qualified pool will be established and may be used for future permanent or temporary vacancies.

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A secondary school diploma or an acceptable combination of education, training and/or
experience.

EXPERIENCE:
(EX1) Recent and significant experience* using word processing software.

(EX2) Recent and significant experience* using and maintaining a spreadsheet.

(EX3) Recent experience** in managing files in a Windows-based environment.

(EX4) Recent experience** operating and entering information into a database.

*Recent and significant experience refers to the depth and breadth of experience normally associated with the performance of the tasks on a continuous basis over approximately 6 months, within approximately the past 12 months.
**Recent experience** refers to experience obtained within approximately the past 12 months.

The following will be applied / assessed at a later date (essential for the job)

English essential

KNOWLEDGE:
(EK1) Knowledge of general office practices and procedures.
(EK2) Knowledge of internet and database search techniques.
(EK3) Knowledge of information management practices and procedures.
(EK4) Knowledge in conducting quality assurance.

ABILITIES & SKILLS:
(EA1) Ability to communicate effectively orally.
(EA2) Ability to communicate effectively in writing.
(EA3) Ability to follow written and orally given instructions.

PERSONAL SUITABILITY:
(EPS1) Effective interpersonal relationships
(EPS2) Dependability
(EPS3) Initiative
(EPS4) Judgment
(EPS5) Thoroughness

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE:
(AE1) Experience working in a regulatory or law enforcement environment.

(AE2) Experience in providing administrative support services in a work environment.

(AE3) Experience in providing information management services such as indexing, cross referencing, filing, retrieving, archiving or destroying data.

(AE4) Experience in providing court-related or legal administrative support services.

(AE5) Experience in tracking, securing or storing sensitive material.

(AE6) Experience in converting digital photo, video and audio files.

ABILITIES & SKILLS:
(AA1) Ability to analyze problems.
(AA2) Ability to organize and prioritize workload.

OPERATIONAL REQUIREMENTS:
Some positions may require one or more of the following:
Willingness and ability to travel frequently for work-related matters.
Willingness and ability to work overtime on short notice based on operational requirements.
Willingness and ability to work flexible hours on short notice to meet operational needs.
Possession of a valid BC Drivers License or personal mobility to a degree normally associated with the possession of a Drivers License.

Conditions of employment

CONDITIONS OF EMPLOYMENT:
Enhanced Reliability status security clearance. Some positions may require Secret or Top Secret security clearance.

Some positions may require one or more of the following:
Willingness and ability to travel frequently for work-related matters.
Some positions require the willingness and ability to work overtime on short notice based on operational requirements.
Willingness and ability to work flexible hours on short notice to meet operational needs.
Possession of a valid BC Drivers License or personal mobility to a degree normally
associated with the possession of a Drivers License.
Willingness and ability to view graphic material.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit . The security requirements are the same for all employees of the RCMP.

Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Until you are contacted directly for further assessment, all information or notifications related to your application or notifications will be available in your My Jobs account.

Top-down selection may apply.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

If a candidate accepts a term position, they will not be referred further to temporary (term) positions. They can remain in the pool for permanent positions.

This process and the resulting pool will only be used to staff positions in the RCMP.

Once established, the qualified pool will be valid for a period of 12 months and may be extended.

Education and Experience qualifications will be assessed through screening of your application. Assessment of the other essential and/or asset qualifications may be conducted through written exams, interviews, reference checks, etc.

Any information provided by a candidate through their application or assessment that is deemed to be incorrect or fraudulent will be eliminated from further consideration.

All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.

PLEASE NOTE: Where an e mail address is provided, the persons responsible for assessment may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.

NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

When a manager has a vacancy for a specific position, they may request a number of random referrals to consider for their position(s). If there are qualified persons in the inventory pool, they may consider those already assessed. Once a candidate has been assessed, and found qualified, they will be placed into the pool of qualified persons and may be referred for future permanent or temporary vacancies.

***PLEASE NOTE***
Please apply only to the tenures (permanent or temporary, fulltime or part time) and durations (0 to 12+ months) you are willing to accept. Do not apply for a short term positions if you are not prepared to accept them or if you are not prepared to physically relocate to the area. Relocation for initial appointees is not provided for terms less than one year. For more information: to follow these instructions may impact your candidacy for appointments. It is the candidates responsibility to research the location, housing costs, transportation, etc. prior to applying. Employee pay parking is very limited at the Surrey location there is an existing waitlist. The same applies to positions located in Kelowna and Victoria. We recommend you integrate transit or other means of transportation in your research.

If you are referred to a position and are not available to be assessed in the immediate future, your application may be rejected. It is your responsibility, should you be temporarily unavailable, to ensure your application in My Jobs has been retrieved or deleted until you are available to be assessed.

Your application in this inventory will be active for days. A notice that your application is about to expire will be posted to the My Jobs menu of your account 30 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.

Once your application is in our inventory, even if your application is not selected for one vacancy, it remains in the inventory and can be selected for other opportunities.

If you have been eliminated from this process, please do not submit another application until at least days have elapsed.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to respond fully to each question. Should you indicate in your response please refer to CV/resume OR you cut and paste the identical response in any of your responses your application will be rejected. Your responses MUST BE limited to no more than two short paragraphs. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Any response you provide may be required to be validated by a reference.

Any or all of the asset qualifications may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information