Business Analyst – Support Services Transformation

  • Company:
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
  • Category:
    Business / Mgmt

Corix Group of Companies is looking for 3 business analysis and process optimization professionals for a large international transformation program! This program will transform how support services (e.g. IT support, Finance including General Accounting, Accounts Payable, Customer Care, and HR processing) are delivered across the company and will create a state-of-art Shared Services Centre that supports the company’s aggressive growth strategy through cost-effective, high quality and scalable services.About us:We are a growth focused, private operator of regulated and non-regulated utility systems across Canada and the United States. We are committed to being a “utility of choice,” providing safe, reliable and cost-effective service to our customers. Our local focus, investment in the communities we serve and commitment to integrity and environmental stewardship is at the heart everything we do. As an employer of choice, we are proud to offer an enjoyable, challenging work environment that values safety, professional development and collaboration.About the opportunity:These positions will be on a 12-month full time contract reporting out of either our Vancouver or Chicago office. We are looking for experienced, innovative, versatile and customer centric professionals with subject matter expertise in:Documenting as-is business processes using modern technology tools,Eliciting and gathering requirements from diverse stakeholders efficiently and effectively through modern consensus-building practices,Designing future-state processes that reflect current global best practices in Shared Services delivery,Leading the implementation of new business processes in collaboration with project and change mangers.Our ideal candidates will have experience with:Identifying/documenting business requirements of HCMS/HRIS and successfully implementing solutions, including cloud-based systems,Creating or optimizing a shared services organization.If you are passionate about business process engineering and optimization, stakeholder management, and working through complex scenarios to develop new processes, reach out to us for a chat!Gathers and documents business requirements, and builds stakeholder consensus around those requirements.Identifies and actively manages stakeholder relationships across the project.Analyses business process issues or gaps experienced by the business, identifying opportunities for improvement/optimization and developing potential solutions.Provides recommendations for business process improvements to stakeholders.Works with the business to gather and document a comprehensive understanding of business processes, including requirements currently not being met, ensuring sufficient clarity and granularity for the project team.Documentation of as-is and to-be business processes.Determines workable solutions to optimize business performance, ensuring all stakeholder requirements are met.Applies published best practices to build consensus among stakeholders on requirements and recommendations.Owns and manages project decision log and requirements traceability matrix.Collaborates with project manager and other project resources to develop a Work Breakdown Structure for project.Plans and performs unit and user acceptance testing.Produces other project documentation as required, including but not limited to system documentation, business case, design documents, requirements matrix, etc.Performs other related duties as required.Bachelor’s Degree.7 years direct work experience.Must be able to travel to the US for work.Frequent work travel (up to 75%) across Canada and US is required.Application Expiry Date:This position will remain open until all positions are filled.If you possess these skills and qualifications, we invite you to apply online in confidence at thank all candidates for their interest; however, only those shortlisted will be contacted.No telephone calls or recruitment agencies will be accepted.Corix is committed to providing an inclusive and accessible candidate experience. Accommodations are available upon request.