Junior Field Technician – Township of Langley

  • Company:
    Gennix Consulting
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    14 hours ago
  • Category:
    Everything Else

Job Description

 

POSITION: JUNIOR FIELD TECHNICIAN

 

COMPANY: GENNIX CONSULTING INC.

 

LOCATION: Lower Mainland, Vancouver

COMPENSATION: Negotiable based on qualifications and experience. Limited Company benefits available.

START DATE: Negotiable

 

We are seeking a Junior Field Technician to join our dynamic and expanding business team. The successful candidate will be primarily responsible for providing remote technical support and completing on-site installations for our customers. Applicants must own their own vehicle and be willing to drive to customer sites throughout the Lower Mainland/Vancouver.

 

JOB REQUIREMENTS/RESPONSIBILITIES

 

– A friendly and professional manner, ability to communicate effectively with a broad customer base

– Good verbal and written communication skills are essential

– Ability to work independently

– Troubleshooting skills essential for hardware, software and networking issues.

– Ability to follow technical and company support standards and policies

– Ability to utilize a ticket system efficiently for unresolved support issues

– Attention to detail, keeping accurate records and documentation, as per company policy

– Ability to complete tasks efficiently and prioritize support cases

 

REQUIRED EDUCATION/EXPERIENCE

 

– Must be current resident of Canada and authorized to work in Canada

– Valid BC driver’s license

– 1+ years’ experience in an IT support position

– Experience with Microsoft applications, and operating systems: Windows 7/8/10 and Windows Server 2008/12/16

– Experience with hardware configuration, installation and setup of desktops, laptops and printers.

– Experience supporting computer TCP/IP networks

– Technical certification/degree from an accredited institution is an asset