Human Resources Manager

  • Company:
    Seamax International Cruise Ship Employment Services
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:
    Human Resources

Description:

Overall Objective: To ensure that the implementation of RSSC training programs, human resource polices, and service standards result in exceptional guest satisfaction, excellent crew morale and welfare, and positive business results by: Leading, coordinating, and implementing management and crew training.

  • Supporting managers in the reinforcement of crew related policies and procedures.
  • Maintaining a productive and supportive professional working partnership with the Captain, GM, and colleagues at all times
  • Leading and supporting employee recognition programs.
  • Maintaining documents and data required for talent management and human resources administration.
  • Helps to coordinate all formal disciplinary warnings, regardless of division, ensuring a fair and systematic approach.
  • Supports and oversees the coordination of all crew welfare activities
  • Maintaining operational continuity with a systematic and consistent handover procedure for replacement Human Resources Manager.
  • Profile:

  • Bachelor’s degree in Human Resource Development or similar
  • At least 5 years experience in the hospitality field in a human resource / training capacity
  • Previous shipboard experience required;
  • Understanding of the highest level of service; ideally worked in the premium or luxury market
  • Strong working knowledge of ship and the various depts.
  • Be able to target opportunities for service improvement through training and coaching.
  • Be a self-starter and able to target service and HR priorities, take action and exhibit excellent follow up
  • Maintain a trusted profile with Heads of Departments as a pro-active and flexible support person.
  • Well organized; a multi-tasker
  • Excellent communication skills; good written and spoken English
  • Strong leadership skills and practice ‘leadership by example;
  • Excellent administrative skills; computer literate Word/Excel/Fidelio/MXP and similar
  • Outgoing personality, open minded and flexible; able to Host tables and socialize at required level for this position
  • Ability to work in an international environment;
  • Ability to perform well under pressure;
  • Excellent appearance
  • Requirements: