Hotel Night Auditor

  • Company:
    Best Western Premier
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:
    Accounting

Employer

Best Western Premier

Languages

English

Education

Secondary (high) school graduation certificate

Experience

No experience

Work Setting

Hotel, motel, resort

Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests’ departures, calculate charges and receive payments
  • Perform light housekeeping and cleaning duties
  • Investigate and resolve complaints and claims
  • Answer telephone and relay telephone calls and messages
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service
  • Assist clients/guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods
  • Personal Suitability

  • Flexibility
  • Team player
  • Client focus
  • Reliability