* MUST BE LEGALLY ELIGIBLE TO WORK AND RESIDE IN CANADA*
We are seeking a Customer Service Associate (Work From Home) to join our team! You will be responsible for helping clients by providing product and service information and upselling products remotely.
Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great sales experiences. We stand behind your success with the support you need to turn your potential into performance.
If you’re a hardworking, driven, and committed individual interested in advancing your career, join us and make your work matter.
Full Time: 40 hours a week
Part Time: Available for select individuals
Hours: Earliest start 8:00 am – Latest finish 9:00 pm
Filling: Day’s, afternoon, evening and weekend positions
• Enjoy interacting with clients in both a telephone and face to face interaction.
• Work in a team and Individually
• Work well with computers
• Have telephone mannerism
• Write and speak English fluently
• Have a care and compassion for helping others
We will provide training in the following area's:
• Building relationships with clients and understanding their needs
• Delivering a strong and genuine customer experience that will allow the customer to confidently recommend our product to their friends and family
• Providing management with feedback and solutions to improve processes
• Professional Growth
• Supporting team members in serving clients and performing company operations.
• Product knowledge
• Community involvement/outreach programs (are available)
• Sharing sales experiences with the rest of your team including management
• Cross-training and coaching among teams
• Celebrating individual achievements and team successes.
**We acknowledge top performers and reward them for success.
We are an international financial firm that has been serving working class families since 1951. Our mission is to protect every child and serve all working people. By doing so we primarily work with middle income Canadian Union Members (CUPE, BCTWU, UFCW, IBEW, CJA, UA, ATU, Teamsters, Firefighters, etc.) their families and work with the International Union Police Association (IUPA) in running the child safe kit program. This means we have all clients ready for you! (no cold calling or door to door sales)
We have been in business for over 60 years in North America and Ontario for the last 20 years. We are subsidiary of Globe Life Corporation, an S&P 500 company traded on the New York Stock Exchange. We are a multibillion dollar publicly traded entity who proudly proclaim ourselves as a 100 percent union label company. From the representatives who write an application, to the administrative staff in the Home Office, all the way up to the CEO, everything is done under the union label.
We have been in business for over 60 years in North America and Ontario for the last 25 years. We are a subsidiary of Globe Life Corporation, an S&P 500 company traded on the New York Stock Exchange. We are a multibillion-dollar publicly traded entity who proudly proclaim ourselves as a 100 percent union label company. From the representatives who write an application to the administrative staff in the Home Office, all the way up to the CEO, everything is done under the union label.
-Defend Workers’ Rights
-Advocate for Financial Reform
-Support Health Care Reform
-Champion for a Fair Economy
-Visit, meet, and help thousands of families a year
-Offer affordable, permanent, portable Financial Services
We are one big, passionate family. We live on the edge of the customer experience business. Great people make that great experience possible. We are dedicated to helping individuals, groups and organizations meet their needs.
What we are currently being faced with is such rapid growth in our company over the past couple of months, that the Executive Team has decided to expand our team.
We understand that is a great problem to have, but we need to bring more team members on board to help our operation in this expansion and to service our clients properly.
We promote from within. Seriously. All our managers and even executives started in entry-level jobs across the company. We encourage career development and we don’t hold people back. Our practice of cross-training supports lateral and vertical career moves.
We are Fun. We take our work seriously, but never ourselves. We have a casual work environment.
We are growing. We have tripled in the last decade and just grew by 35% in 2019. As we grow, more opportunities open up for our team.
We work as a team. Our work environment is open and collaborative. Everyone is empowered to “own” their job and we don’t micro-manage. The initiative is encouraged and rewarded so you can run with your ideas.
We have a good culture. We care about each other and encourage each other. We also have fun on a regular basis. Seasonal parties, pizza lunches, and employee awards are part of our rhythm.
Great Compensation Plans for all positions. We pay well and have great benefits, and offer the first performance review after 90 days. We pay 100% of the premium costs for medical, dental, and vision coverage for all our team members.
We help our people grow. Personal growth and professional development are more than a mantra. We give our team members new opportunities to learn at each step. We also let people focus on what they are good at.
We don’t expect you to work all the time and you don't need experience! While Customer Service, Sales, and Management experience is an asset, we are more interested in motivated people who are enthusiastic and driven towards success. We provide extensive and ongoing training as well as a personal mentor who is available to you to ensure that you meet all of your goals.