Bison Transport: Fuel Program Representative

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  • Salary:
    negotiable / month
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  • Posted:
    1 week ago
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The Fuel Program Representative (FPR) is a key member of the Fuel and Licensing team, supports the growth and ongoing operation of the Bison Plus Fuel program, which plays an important role in the growth of both our Logistics division and Bison as a company, by offering value-added service to our carriers and building partnership.An FPR will be involved with onboarding prospective program participants, initiating a relationship, explanation of the program details, working with the respective parties through the on- boarding process, provide ongoing solution-based customer service, and ultimately solidify the relationship to grow our business and create long term partnership. Specific responsibilities include:Working closely with Logistics division, analyzing prospective program candidates (partner carriers), creating value assessments, presenting and promoting the programs, ensuring the program details are properly understood.Organizing, preparing, and explaining the onboarding documents and facilitating the onboarding process between all parties involved.Ensuring all aspects of the internal tracking system are properly updated on time.Developing and maintaining a strong and positive relationship with internal stakeholders and external partners and provide strong solution-based customer service to the program participants.Following up with existing program participants, identify and solidify potential opportunities.Monitoring emails or be available outside of normal working hours to help problem solve issuesWorking as an integral part of the Fuel and Licensing team, assisting in other departmental duties when required, providing excellent service to Bison’s drivers and internal customers.The FPR may be involved in other projects as assigned. Our Ideal Candidate will possess:Excellent organizational and communication skills.Business-minded, solution, and service-focused.Ability to maintain a high level of professional, positive, and persistent attitude and confidentiality,Demonstrated skills in establishing and maintaining a strong relationship.Highly motivated, target driven, and willing to take initiative.Computer literacy and high proficiency in Microsoft Office softwareAnalytical thinking and sensitivity to numbers.Demonstrated attention to detail, problem-solving, and critical thinking skillsAbility to manage in a multi-task environment and thrive in a fast-paced business.Ability to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks. Why Bison:Thrive in a supportive team that provides coaching and training to help develop your skills and progress your careerDispersed work environments that promote a healthy work-life balanceMeaningful and impactful work and projects with an essential service providerJoin our engaging Wellness Program & extracurricular sports teams Bison:Celebrating over 50 years in BusinessNamed as Canada’s 10 Most Admired Corporate CulturesActive in giving back through Corporate Social Responsibility and Charitable GivingCommitted to environmental sustainability Bison Transport is committed to Diversity and Inclusion in the Workplace.