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Wawanesa University Operations Specialist Canada Jobs® - Ai Resume Scoring

Wawanesa University Operations Specialist


Job ID: 7891


Working Business Language : English (This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business language utilized is English. )


Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $68, 000- $112, 000. Candidates with salary expectations outside of the range are still encouraged to apply.

About Us
At Wawanesa, we're proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto, ON; Kitchener, ON; Thunder Bay, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS

The Wawanesa Mutual Insurance Company (Wawanesa Mutual), founded in 1896, is one of Canada's largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,600 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. To learn more visit wawanesa.com.


We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

Reporting to the Manager, Enterprise Learning Programs the Wawanesa University Operations Specialist provides comprehensive planning, coordination, and support for the delivery, production, communication, scheduling and sustainment of programing content, information, resources, and events. This position works closely with all members of the People & Culture team and in collaboration with key internal partners Enterprise-wide. This role requires a self-driven, highly organized individual who thrives working in a fast paced, highly dynamic environment across multiple teams and functions. The successful candidate seeks out ways to create efficient and consistent process, to achieve repeatability, and simplification to ensure a seamless participant experience. They have a keen focus on detail and demonstrated proficiency in building relationships and communicating effectively with all teams and stakeholders.


Job Responsibilities

  • Program Schedule & Calendar Management: Manage, coordinate, and monitor the programming schedule, calendar of offerings, collaborating with the cross functional teams to ensure timely execution of programs and logistics.
  • Marketing and Communication: Manage the preparation, development and distribution of marketing and communication materials for classes, events, and sessions offered through Wawanesa University in English and French, leveraging established Enterprise translation protocols.
  • Program Administration: Lead all activities around invitations, registration, attendance and support the implementation of feedback surveys and other mechanisms to assess session effectiveness using a variety of mediums (Learning Management System, Sharepoint, Outlook etc.).
  • Standardization: Establish the development of and maintenance of new and existing processes, procedures, and guidelines that support learning programs and activities.
  • Production Support: Lead the production activities for online or in-person learning opportunities in English and French.
  • Data & Reporting: Lead the gathering and preparation of operational reports and data to deliver learning insights across the Enterprise, develop and maintain systems and processes for ongoing maintenance of training records, measurement of success, data collection tools, and metrics.
  • Development and Sustainment of Content: Develop and sustain content and materials ranging from SharePoint design and maintenance, updating and maintaining specific programing resources and materials, and facilitating vendor translation of resources, assets and content.
  • Qualifications

  • 3 to 5 years of experience coordinating and administering development programs, events and sessions to a broad range of audiences.
  • Experience supporting Enterprise learning ecosystems, content and learning management systems (SAP SuccessFactors and Sharepoint skills a tremendous asset).
  • Completion of post-secondary degree/certificate or equivalent experience[EC8] and/or Certificate in Adult Education (CAE, CACE) and/or experience with learning management systems is considered an asset.
  • Excellent planning, organization and communication skills, with the proven ability to prioritize, handle multiple assignments, work accurately within tight timelines and interact collaboratively in a team environment.
  • Excellent analytical and problem-solving skills, with the ability to conduct detailed analysis of information, and to select and implement best solutions.
  • Excellent attention to detail with the ability to develop relevant information and potential impacts.
  • Ability to quickly learn and adapt to new situations and circumstances and deal well with ambiguity and fast-paced change.
  • Advanced skills with Microsoft software and tools specifically SharePoint, Outlook, Excel, PowerPoint, Word, Teams and Forms.
  • Strong oral and written communication skills in English (French an asset).
  • Knowledge and experience in the insurance industry is considered an asset.
  • Ability and willingness to travel (rare but possible).

  • Wawanesa is proud to be one of Manitoba's Top Employers, a Kincentric Best Employer in Canada and a Forbes Best Employer in Canada recognizing an exceptional place to work!


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    Canada Jobs offered in: English