Job Description
Unit Secretary, Surgery Inpatient Unit , U ( J0324-0799 )
Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.
Position Summary
Unit Secretary- Surgery IP Unit Your goal in this position is to perform administrative, secretarial and receptionist support for Inpatient Surgery Unit in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families
On a practical level, you will
Support and adhere to Hospital policies and procedures
Communicate with staff, patients, families, internal and external parties
Coordinate various interdepartmental activities.
Accept, coordinate and triage telephone calls and inquiries and process them in an appropriate and timely manner
Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager in a time sensitive manner
Compile and disseminate material/documents related to department
Manages confidential information in a sensitive and professional manner
Maintain attendance/time reporting information and arrange appropriate relief including agencies
Transcribe physicians written orders in an appropriate and timely manner
Process online orders, notify appropriate staff, and specific departments as required
Support clinicians with system order entry functions
Process requisitions as required (bloodwork, CT, etc.), maintain documentation and follow up on outstanding information (e.g., test results, follow up appointments)
Maintain organization of admissions, discharges, outstanding orders and patient related information including kardex and medication information, dismantle charts and enters information electronically as required
Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required.
Manage department supplies, services and repair needs Qualifications
Grade 12 diploma
A medical office assistant certificate or minimum one year comparable office experience with medical orientation
Accurate minimum typing speed of 45 w.p.m
Proficiency in Microsoft Office including; Word, Excel and PowerPoint
Ability to perform medical transcription
Experience dealing with the public in a fast paced environment
Bilingualism in French/English an asset What We Offer
Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals.
This is a Part Time Unscheduled position with 4 and 8 hour shifts , days, evenings and weekends in the Surgical IP department. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.
FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.
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