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Canada Jobs® - Ai Resume Scoring
Date Posted: 04/23/2024
Req ID: 37066
Faculty/Division: UofT Scarborough
Department: UTSC:Student Housing & Residence Life
Campus: University of Toronto Scarborough (UTSC)
Position Number: 00041779
Description:
About us:
The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.
The Department of Student Housing and Residence Life at the University of Toronto Scarborough is committed to creating an inclusive and welcoming environment that is conducive to students’ personal and academic success. Our department is responsible for planning and directing all aspects of the University of Toronto Scarborough’s student residences in order to provide accommodations and a community that promotes the development of our students. We work collaboratively with student service professionals across the campus in order to provide a wide range of activities, services and supports to enhance the quality of student experience.
This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply
Your opportunity:
As a Student Housing Assistant, you will work in a team environment providing front-facing reception and services to our students. In this role, you will also provide proactive, customer-friendly front-line service over the telephone, in person, by e-mail and social media to prospective and current students, faculty, staff and the public. You will respond to routine enquiries and make appropriate referrals when necessary and investigate and resolve routine issues and minor complaints. As the Student Housing Assistant, you will provide information about UTSC’s residence procedures and may introduce variations to established procedures in order to solve routine problems as directed by your Supervisor or the Director, Housing & Residence Life.
More specifically, your duties will include, but are not limited to: entering data and retrieving information from databases (including working with ACORN, a student information hub and StarRez, a residence application and information system); arranging appointments; maintaining files and records; assisting with organizing special events; producing a variety of routine email correspondence and notifications; processing residence applications; assisting with the coordination of check-in and check-out activities and orientation to residence, and assisting with formatting and proofreading documents and informational materials.
Your responsibilities will include:
Essential Qualifications:
Assets (Nonessential):
To be successful in this role you will be:
Notes:
Closing Date: 05/08/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 07 -- $58,012 with an annual step progression to a maximum of $74,189. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
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