Office Manager Job in Vancouver Recruiting by Hillsound Equipment Inc.

Job Title: Office Manager
Location: Vancouver
Probation period: 3 months.
Duration of employment: Full-Time
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The Company:
Hillsound Equipment Inc. (www.hillsound.ca) is a Vancouver-based manufacturer of hiking and outdoor equipment. We truly believe that our outdoor experiences continue to inspire personal growth, fulfillment, and strength in our community. For this reason, we strive to design products that will enhance the experience and create accessibility for anyone who desires to be outside no matter the season.
The Position:
We are looking for a passionate outdoor enthusiast to join our small yet growing team as a full-time Office Manager. This role will report to the General Manager and CEO, while acting as a liaison between the employees and the upper management in all departments including sales, marketing, operations, accounting, etc.
Once management decides that this person is fully trained and capable, the hired person for this role will be given the opportunity to evolve into a role with higher-level responsibilities, such as assigning tasks to employees directly and more.
The Job:
Maintain knowledge of the company's goals, vision, and values to ensure appropriate prioritizing and to communicate effectively with the team;
Translate work communications (via email and in-person) between the CEO and employees/external parties (EnglishKorean);
Support and assist the General Manager and/or CEO in all aspects of the business;
Complete assigned tasks by the General Manager and/or CEO;
Work with upper management and employees to improve workflow efficiency and employee productivity in all areas;
Increase management efficiency and effectiveness by hiring, training, and managing staff and partnering with any related businesses;
Oversee, report, and assist in assigning tasks related to, including but not limited to:
-inventory levels of goods to ensure timely supply of orders;
-trade shows, local events, and local account visits;
-e-commerce/marketing ideas proposed by Marketing Coordinator;
-e-commerce platform and fulfillment including but not limited to Amazon and Shopify;
Foster a local & international outdoor industry network platform;
Work with the sales & operations department to generate production quantities each season;
Fill in for any roles/departments needing coverage during employee vacations or any other gaps;
Other duties as assigned/as deemed necessary as the Office Manager.
Requirements:
Bilingual in Korean and English
Minimum 2-year experience working in an office setting
Experience in a managerial role
Completed post-secondary education
Previous work experience with Excel/Google Sheets
Ability to accurately communicate information through emails and phone calls in both Korean and English
Ability to build and nurture long-term customer and staff relationships
Precise and detail-oriented personality with strong organizational skills
An encouraging attitude and energy that supports the team
Ability to multi-task
Ability to travel internationally & attend trade shows 2-3 times per year
Assets (but not required):
2-year experience in a managerial role
Experience working in the outdoor industry
Previous experience and knowledge using Shopify
Excel experience/knowledge
Retail and/or customer service experience
B2B sales/account management experience
Bookkeeping/accounting knowledge
Knowledge of the North American outdoor industry
The Benefits:
Currently in the process of transitioning to a 4-day week (work till noon twice a week except during weeks with a statutory holiday.)
Opportunity to enjoy the outdoors through team hiking trips & excursions
Industry discounts
Opportunity to work from home (hybrid schedule)
Relaxed and dog-friendly office setting
Extended health benefits (Life AD&D, Dental, Vision, EHC)
Anyone who has a passion for the great outdoors and possesses the requirements above is welcome to apply! We thank all applicants; however, only those candidates under consideration will be contacted.
**Please make sure to include a Cover Letter along with your Resume to complete the application**
Job Type: Full-timeBenefits:
Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Work from homePay Range: $40,000 ~ $50,000/year
Schedule:
Monday to Friday
Ability to commute/relocate:
Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Language:
Korean (required)
English (required)
Work Location: Hybrid