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Network Support Analyst
Major Responsibilities:
The Network Support Analyst will play a crucial role in managing and maintaining the LAN/WAN infrastructure and related network services within the organization. Their responsibilities include:
. Network Design and Architectural Support: Collaborate in the design and architecture of LAN/WAN infrastructure to ensure efficient and reliable network services.
. Video Conferencing Technical Support: Provide technical support for video conferencing systems, ensuring seamless communication for the organization.
. VOIP Network Telephony Support: Maintain and support the organization's VOIP telephony network, ensuring clear and uninterrupted voice communication.
. Wireless Network Support: Oversee the wireless network infrastructure, ensuring coverage, security, and optimal performance.
. Provisioning, Operation, and Support: Manage the provisioning, operation, and support of LAN/WAN services, including site and plant networks.
. Incidents/Problem Resolution: Take responsibility for addressing and resolving network incidents and problems according to defined service levels.
. Asset Management: Manage LAN/WAN asset installation, moves, adds, and changes, maintaining accurate records.
. Capacity Management and Planning: Monitor network capacity, plan for future needs, and implement necessary upgrades.
. Commissioning and Testing: Conduct testing and commissioning activities for network changes, updates, and disaster recovery plans.
Deliverables/Quality of Service:
The Network Support Analyst is expected to deliver the following:
. Certified Cabling Plan: Maintain and update cabling plans for the network infrastructure.
. Performance and Capacity Reports: Generate reports on network performance and capacity.
. LAN/WAN Asset Refresh Plan: Develop and implement plans for updating network assets.
. Network (LAN/WAN) Architecture Diagrams: Create and maintain architectural diagrams for LAN/WAN infrastructure.
. Configuration Records: Maintain records of network device configurations.
. IOS Images: Ensure network devices are updated to current vendor releases.
. / On-Call Support: Share responsibilities for / rotational on-call support with the Network Support Team.
Qualifications & Experience:
The Network Support Analyst should possess the following qualifications and experience:
- Education & Certifications: A minimum of years of relevant experience. Cisco-related certifications such as CCNA, CCNP, and CCSP are required. Demonstrated continuous improvement and certifications related to Cisco/Tandberg equipment are preferred.
- Experience with Cisco Equipment: Proficiency in managing and maintaining Cisco networking equipment is essential.
Key Activities:
Key activities of the Network Support Analyst include:
- Operating, maintaining, and supporting LAN/WAN services, including Cisco Firewalls, Solarwinds, CA Tool Suite, and more.
- Implementation of software patches, upgrades, and hardware or software refreshes.
- Coordination of responses to network service requests and performance issues.
- Real-time monitoring of network metrics using various tools and standards.
- Security monitoring through firewall agents and intrusion detection systems.
- Asset installation, moves, adds, and changes according to defined processes.
- Network security compliance with company policies and standards.
- Service management, including performance monitoring, service agreements with third parties, and reporting.
- Critical network metrics capture and reporting for performance analysis.
- Testing, commissioning, and disaster recovery planning for network components.
- Collaboration with third-party vendors for network recovery activities.
This Network Support Analyst role is critical in ensuring the organization's network infrastructure remains secure, reliable, and efficiently supports its operations.
Great News! We've discovered an exciting live job opportunity for a Network Support Analyst position in Regina. This job is currently open for hiring/recruiting by SRA Staffing, exclusively for you at Canada Jobs. Feel free to download the job details here.
The work culture at SRA Staffing must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs SRA Staffing and also by visiting their official website through Google.
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Yes, we found live job(s) for SRA Staffing in Regina.
Network Support Analyst jobs are available in Canada.
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The average salary range for Network Support Analyst in Regina varies, but the standard pay scale is rated "Standard" in Regina. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at SRA Staffing follow the application process following the "Apply Now" button at Canada Jobs and also you can visit SRA Staffing official career page and follow their application process.
Key qualifications for Network Support Analyst typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Network Support Analyst positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Network Support Analyst on Canada Jobs.
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