Maintenance Program Partner Job in Mississauga Recruiting by CEI Fleet Collision and Safety

Maintenance Program Partner page is loadedMaintenance Program PartnerApplylocationsMississaugatime typeFull timeposted onPosted Yesterdayjob requisition idR103695Get started on an exciting career at Element!Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need
We are looking for aMaintenance Program Partnerto join Element Fleet Management. At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!
Are you:
Able to objectively assess client requests and escalations?Committed to a customer focused approach and providing exceptional customer service to clients?TheMaintenance Program Partneris to be the concierge for maintenance services, ensuring efficient and effective coordination of vehicle maintenance for our strategic client, maintaining high vehicle uptime and supporting our client's operational success.
A Day in the Life
Client Relationship Management:
Act as the primary liaison for all maintenance requests, managing communications and coordinating with service providers to book and monitor repairs with goals of getting the uptime as quickly as possibleKeep detailed records of maintenance activities, adhering to our internal standards and regulatory complianceResolves issues efficientlyPartners with suppliers and depot managers
Authorize and consult on necessary repairs, ensuring they align with client policyCollaborate with suppliers to negotiate service costs, aiming for the maximum uptime without compromising service qualityEnsure the quality of repairs and services meets our high standardsWorkflow and reporting ManagementCollaboration with the Program Manager & Product team
Work closely with the client and internal teams to identify process improvements and efficiency gainsWorkflow & Reporting Management
Utilize various technology tools and maintenance platform for scheduling, tracking, and follow-up on preventive and corrective maintenanceProvide regular reports to stakeholders on maintenance activities, challenges, and outcomesRequirements
BS or BA in business or related field desired; relevant work experience considered in lieu ofExperience with vendor negotiations and service contract management requiredBackground in the transportation or logistics industry, especially in fleet management, is advantageousWillingness to provide after-hours support for urgent maintenance needsDemonstrated Experience in fleet maintenance coordination or vehicle repair managementStrong problem-solving skills with ability to improvise solutions; and make decisionsEffective organizational skills; able to handle multiple prioritiesProficient in using maintenance management software and office applicationsExcellent verbal, written communication, and relationship skillsMaintain timely responsiveness to client needs and requestsRespect for confidentiality; able to maintain professional demeanor and lead by exampleDetail orientedAbility to consult on vehicle repair work effectivelyEffective presentation skills/ ability to communicate within client meetingsMechanic experience a plusFrench speaking a plusbut not requiredWhat’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
•Hybrid work environment for most positions
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email [email protected] call (800) 665-9744.
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Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets. We offer our clients everything from streamlined vehicle purchasing and technology solutions to personalized driver safety resources. We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.#J-18808-Ljbffr