Guest Services and Concierge

  • Company:
    Discount Car & Truck Rentals
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
  • Category:
    Customer Service

It’s Your Career. Drive It!Our Signature Service Specialist teamensures that every guest is well looked-afterfrom the moment of contact, focused on exceeding expectations. Working on site within one of our highly valued partners, our team is working with their teams side by side to ensure the guest experience is exemplary. The successful candidate will be a polished customer service professional with an energetic, positive, customer focused attitude who is willing to go the ”extra mile” with each and every customer. Discount Car and Truck Rentals is a Canadian owned and operated company. We are a renowned industry leader with over 300 offices across Canada. As a result of our continued growth and success, we are currently searching for new team members!ResponsibilitiesGreet all customers in a professional and courteous manner and continuously exceed their expectations by “going the extra mile”Build and maintain relationships with accountsWork within our existing account to ensure all customer service standards are met and exceededAssist with the picking up and dropping off of customers and complete vehicle inspectionsWork as a team player with fellow team members to optimize branch productivity including cleaning and shuttling vehiclesQualificationsMinimum of one year of customer service, retail or sales experience preferredFriendly, outgoing personaity driven to excel at customer serviceProfessional and able to work directly with accounts and a variety of customers, exceeding expectations Valid driver”s license and a clean driving recordAble to multitask in a fast paced environmentPassion and committment to excel at customer serviceExcellent oral and written communication skillsBondable and legally eligible to work in CanadaProfessional attire is required which will include uniform What’s in it for you?Bonus program based on customer serviceCareer advancement opportunitiesDiscounted rates on car and truck rentalsImmediate enrolment in the Discount Incentive program giving you discounted rates on home and auto insurance, clothing, sporting events and moreOngoing training program to give you the tools you need to succeedJoin a company with a passion for innovation and customer service that rewards performance through competitive bonus programs and internal growth opportunities. Apply today for immediate consideration!Discount Car and Truck Rentals is an equal opportunity employer.If you require a disability related accommodation in order to participate in the recruitment process, please advise your Recruitment Specialist to ensure your requirements are met.Job Type:Customer_Service