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About Covalent
Covalent provides the industry-leading Unified API bringing visibility to billions of Web3 data points. Developers and analysts use Covalent to build exciting multi-chain applications like crypto wallets, NFT galleries, and investor dashboard tools utilizing data from 215 + blockchains. Covalent is trusted by a community of 40,000+ developers and powers data for 5,000+ applications, including 0x, Zerion, Rainbow Wallet, Rotki, Bitski, and many others.
Role Overview
The Ecosystem Growth Manager drives sales and customer success, leveraging outbound efforts and referrals and maintaining our CRM to negotiate deals and meet sales targets. They onboard customers, monitor health scores and use feedback for growth forecasting. They also manage technical integrations and co-marketing, drafting partnership content and coordinating strategies to enhance customer satisfaction and achieve milestones efficiently, ensuring Covalent’s growth and reducing churn.
Responsibilities
Enhance customer experience through onboarding, training, daily support, and feedback-driven product development, ensuring contract milestones are met
Utilize QBRs, satisfaction surveys, and an understanding of customer needs to forecast renewals and identify expansion opportunities
Manage technical integration processes and optimize workflows using project management tools to enhance speed and customer value, aligning internal teams
Facilitate communication and coordination with external stakeholders to ensure timely project launches
Develop and coordinate sales-driven partnership announcements, customer-focused content (case studies, blog posts, research reports), and joint go-to-market activities (webinars, hackathons) to bolster customer engagement and partnerships
Generate leads through outbound efforts, conduct qualification calls to build rapport, and secure strategic agreements to meet revenue targets
Maintain the CRM with up-to-date information and health scores
Initiate drip marketing campaigns to support sales and retention
Staying current on industry trends and sharing learnings within Covalent
Other duties as required
Requirements
5+ years of experience in an Ecosystem Growth Manager or equivalent role
Ideally, 1+ years working in a Web3 environment
Bachelor's degree or equivalent in a related field
Ability to work on-site from our office at Metrotown in Burnaby, BC
Strong interpersonal skills, with an ability to effectively communicate complex technical concepts to various audiences.
Committed to staying at the forefront of industry developments.
Strong strategic thinking and the ability to translate business objectives into effective technology strategies.
What We Offer
The expected salary range for Canadian applicants for similar roles within Covalent is CAD 75,000 to CAD 150,000 including commission as well as extended health and dental care, life insurance, performance incentives, education support, ESOP, and three weeks of vacation.
Next Steps
Applicants legally eligible to work in Canada are welcome to apply from any location; however, the role is based on-site at our Burnaby, BC office. Limited relocation support may be available for the successful candidate.
Covalent is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for everyone. We welcome and consider all applicants, regardless of race, color, religion, gender, age, or any other protected status.
Great News! We've discovered an exciting live job opportunity for a Ecosystem Growth Manager position in Burnaby. This job is currently open for hiring/recruiting by Covalent, exclusively for you at Canada Jobs. Feel free to download the job details here.
The work culture at Covalent must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Covalent and also by visiting their official website through Google.
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Ecosystem Growth Manager jobs are available in Canada.
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The average salary range for Ecosystem Growth Manager in Burnaby varies, but the standard pay scale is rated "Standard" in Burnaby. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Covalent follow the application process following the "Apply Now" button at Canada Jobs and also you can visit Covalent official career page and follow their application process.
Key qualifications for Ecosystem Growth Manager typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Ecosystem Growth Manager positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
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