Canada Jobs® - Ai Resume Scoring
- Introducing Resume Score™ Tool, a unique innovation from Canada Jobs. Our AI-powered tool instantly evaluates your Resume/CV for the job role: Channel Sales Manager. Get valuable insights in seconds.
Canada Jobs® - Ai Resume Scoring
At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at http://www.nrg.com>www.nrg.com. Connect with NRG on Facebook, and follow us on Twitter @nrgenergy.
Job Summary:
The Channel Sales Manager will be responsible for overseeing Direct Energy’s inbound and outbound tele sales programs – for both Residential and Small Commercial markets in Alberta and across Canada. We are looking for a hands-on, experienced individual who will work with our external sales partners and internal teams to optimize sales performance, achieve balanced growth, meet targeted KPI’s, and enhance the various processes and tools that support this channel. This is an important role in our organization that is directly accountable for growing our business, helping our sales teams succeed and elevating the overall customer experience.
Essential Duties/Responsibilities:
Manage the relationship and day-to-day operations of our third party inbound and outbound tele-sales channels
Meet and exceed assigned targets for conversions, profitable sales volume, cost of acquisition, leakage/churn, customer experience, and other strategic objectives assigned to the channel
Work with partners to identify key opportunities, develop incentive programs, build accurate sales forecasts, remove obstacles, etc
Educate partners on new products, pricing, competitive activity and other programs as required
Solicit feedback from partners, sales teams and other individuals in order to better enable sales and enhance the customer experience
Develop and execute on the short-term and long-term inbound and outbound tele sales strategy
Support the creation of effective training materials, go-to-market messaging and the execution of sales and marketing campaigns
Report on performance, achievements and assigned metrics; conduct monthly business reviews and regularly share results with partners and key internal stakeholders
Manage quality assurance, compliance, complaint resolution and customer feedback
Listen to customer calls, identify opportunities and areas for improvement, work with partners to develop talent and optimize results
Leverage and recommend improvements to technology and telephony (IVR, skill-based routing) and utilize AI and other available software to identify trends, customer sentiment, future requirements or areas for testing and refinement
Manage the budget, expenses, cost of acquisition, partner contracts, negotiations and compensation
Other duties as assigned
Education: Bachelor's degree in business, marketing or related discipline from an accredited university preferred.
Experience: Minimum of 7 years’ combined experience in sales, channel management and/or call centre management. Experience leading and/or directly supporting an inbound or outbound telesales teams is strongly preferred.
Additional Knowledge, Skills and Abilities:
Must have a successful track record of profitable selling and managing relationships with customers and Channel Partners
Strong partner, coaching and sales management skills
Well versed in interpreting raw data including sales patterns, call and sales volumes, and marketing touchpoints. Keeps informed of relevant regulatory requirements, industry standards, competition, and technology developments
Call centre sales and/or management experience strongly preferred
Team player – always willing to do what is best for the business
Able to build relationships and engage effectively across all levels of an organization
Demonstrated ability to learn new industry, company, product or technical knowledge and effectively convey that knowledge to customers
Dedicated to meeting the expectations of customers; ability to get first-hand customer information and use it for improvements in products and services
Ability to successfully manage projects and resources
Proficient in Microsoft Word, Excel and PowerPoint
Working Conditions:
Hybrid work environment (work from home and in-office)
Some travel required
#CB-LH
#LI-LH
#NRG
NRG Energy is committed to providing broad access to employment opportunities so that diverse job seekers can apply to positions, and to ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.
Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.
Great News! We've discovered an exciting live job opportunity for a Channel Sales Manager position in Calgary. This job is currently open for hiring/recruiting by CB Canada, exclusively for you at Canada Jobs. Feel free to download the job details here.
The work culture at CB Canada must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs CB Canada and also by visiting their official website through Google.
The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in Canada, particularly within Calgary. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to Calgary's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in Calgary, additional details can be found on Calgary Wikipedia.
Channel Sales Manager jobs are available in Canada.
Exploring the cost of living in Calgary. At Expertini.Com for Calgary , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
The average salary range for Channel Sales Manager in Calgary varies, but the standard pay scale is rated "Standard" in Calgary. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at CB Canada follow the application process following the "Apply Now" button at Canada Jobs and also you can visit CB Canada official career page and follow their application process.
Key qualifications for Channel Sales Manager typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
You can set up job alerts for Channel Sales Manager in Calgary by creating a free job alerts on Canada Jobs. Our Ai system will automatically notify you when new job listings matching your criteria become available.
Benefits for Channel Sales Manager positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Channel Sales Manager on Canada Jobs.
To improve your chances of getting hired for Channel Sales Manager, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that Canada Jobs has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.