Career Opportunities: PAYROLL BENEFITS PENSION SERVICE REP 3 (32557)
Requisition ID 32557 - Posted - METRO HALL - PP&EB Transformation Proj Mgt - Finance, Accounting & Purchasing - L79 Full-time - Full-time
Job Description Print Preview
+ Job ID:32557
+ Job Category:Finance, Accounting & Purchasing
+ Division & Section:Pension, Payroll & Employee Benefits, PP&EB Transformation
+ Work Location:METRO HALL, 55 John Street
+ Job Type & Duration:Full-time, 1 Permanent, 6 Temporary (12-Months) vacancies
+ Hourly Rate and Wage Grade:32.21 - 35.
30
+ Shift Information:Monday to Friday, 35 hours per week
+ Affiliation:L79 Full-time
+ Number of Positions Open: 7
+ Posting Period: 28-Nov-2022 to 13-Dec-2022
+
+ Please notecurrent available positions are in the following units:
Business Transformation: Payroll, Benefits and/or Pension Digital Employee File migration (6 temporary vacancies)
Business Services– (1 permanent vacancy)
The Payroll Benefits Pension Service Rep 3 will perform clerical and administrative functions related to payroll, benefits and/or pension processing.
Major Responsibilities:
+ Organizes the administration of programs in the division.
+ Prepares documents, statistical summaries and reports requiring assessment and analysis of data. Checks and corrects work for accuracy.
Performs administrative duties as assigned by supervisor.
+ Responds to telephone and in-person enquiries from employees, the public, other levels of government and external agencies, etc.
regarding payroll procedures, policies and regulations.
+ Monitors Memorandum of Settlements received for processing and ensures completion within strict timelines.
+ Performs data entry of timesheets and attendance for all staff in the division and performs routine system entries.
+ Coordinates meetings, schedules events, notify participants, distributes agenda, etc.
Takes minutes as required.
+ Establishes and maintains manual and computerized filing and data retrieval information systems, including file correspondence, records, and reports.
Files/inputs and retrieves information for responding to inquiries, and reports. Maintains and updates official documents and policies.
+ Answers inquiries and maintains mail that relates to payroll/benefit, ensuring it is appropriately processed.
+ Prepares correspondence and performs varied clerical duties involving the operation of the unit.
Key Qualifications:
Your application must describe your qualifications as they relate to:
+ Experience in providing clerical and administrative support, preferably in a pension, payroll or benefit processing, employee service centre or business services/operations environment.
+ Experience using Microsoft Office Suite (i.
e. Word, PowerPoint, Excel) and reporting software.
+ Customer service experience dealing directly with the public, in person, and by phone and mail.
You must also have:
+ Excellent organizational and time management skills, including attention to detail, and the ability to set and deal with conflicting priorities and meet deadlines.
+ Excellent interpersonal skills with the ability to communicate effectively with all levels of staff, elected officials, the public and external contacts in person, by telephone and in writing.
+ Ability to work collaboratively as part of a team and establish good working relationships with staff at all levels in the organization as well as external clients.
+ Knowledge of payroll and benefit related legislation, collective agreements, employment standards, policies and procedures is considered an asset.
+ Ability to enter and retrieve payroll information using computer based systems.
+ Ability to exercise independent judgment and discretion in dealing with confidential operational matters and management staff.
+ Fundamental business mathematical skills, and the ability to perform computations and calculations accurately.
+ Strong analytical and problem-solving skills in combination with the ability to perform duties with minimal supervision.
+ Ability to plan and organize appointments, meetings, etc.
+ Ability to manage large volume of information both hard copy and electronic. Experience with filing systems is an asset.
+ Basic understanding of technology assets in a standard office environment and ability to, with training, assist PPEB employees in their use and installation.
+ Ability to work overtime, evenings and weekends, as required.
NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:
City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City'sInternalJob Posting Portal.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
Learn more about the City’s commitment toemployment equity (https://jobs.toronto.
ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during theapplication processis available upon request. Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.
toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .