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Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
The Loss Assessment Unit (LAU) uses their technical expertise to accurately assess, and review claim related building damages and costs, for both emergency mitigation and structural repairs, in accordance with industry construction practices and standards in conjunction with established company protocols. As a stationary appraiser, your role is to remotely ensure an effective control environment with respect to building losses focusing on the scope, repair, quality, and accurate quantum to ensure a great customer experience.
The appraiser requires the ability to read and interpret scopes/estimates from Aviva Premiere Contractors and provide comprehensive feedback in accordance with Aviva protocols and best practices.
The role involves reviewing and ensuring compliance to company protocols for returned estimates (< $150,000.00) within Symbility / Claims Connect (Estimate Review Process) and have a good working understanding of the Xactware/Xactimate suite of software.
This position is in support of Claims Operations, while adhering to the protocols established and handled by Aviva Vendor Relations and the Loss Assessment Unit.
Does this sound like something you are interested in? Read on!
What you'll do:
This role is accountable for ensuring accurate building related costs and increasing efficiencies while maintaining a high level of superior customer service.
Staying ahead of emerging construction practices, standards, and materials.
The role requires an extensive background in the ability to read and interpret scope / estimates.
Complete desk audit reviews within the established Service Level Agreement.
Maintain established Service Level Agreement for desk audit reviews.
To perform remote reviews of insured supplied estimates to ascertain accurate costing
This role is accountable for the timely and accurate reporting.
Writing estimates and establishing scope using Mobile Claims software.
Interpreting Engineer drawings, specifications, and recommendations.
Interpreting Hygienist reports and recommendations.
Collaborating with Specialists, Engineers, and provide thorough feedback and establish action as required in accordance with Aviva protocols and best practices.
To accurately and efficiently log all review activity in established database
Have the ability to work collaboratively with all partners to build positive working relationships
What you'll bring:
Minimum 5 years Residential Appraisal experience in a senior position, including in-depth knowledge of residential building construction practices.
Knowledge of French and English is required to communicate, both verbally and in writing, with our customers, partners and other Aviva teams located across Canada
Validated understanding of the residential and commercial construction industries.
Strong knowledge of claims adjusting practices.
Problem solving and analytical skills balanced with strong decision-making ability.
Excellent communication skills required to effectively articulate complex issues to senior management, colleagues, business leaders and external partners.
Extremely strong Customer Service skills.
Intermediate Microsoft Word, Excel & Outlook skills
Excellent time management and organization skills
Ability to multitask, and achieve team and individual targets
Ability to work under pressure and meet timelines
Insurance/claims background or experience in the P&C industry is an asset.
Post-Secondary education or working toward completion of the Insurance Institute program (CIP / FCIP)
Water drying/mold remediation training courses, IICRC, etc.
What you’ll get:
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Exceptional Career Development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year
Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees’ physical and mental health
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.
Great News! We've discovered an exciting live job opportunity for a Bilingual Property Claims Appraiser (Stationary) position in Canada. This job is currently open for hiring/recruiting by Aviva, exclusively for you at Canada Jobs. Feel free to download the job details here.
The work culture at Aviva must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Aviva and also by visiting their official website through Google.
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Bilingual Property Claims Appraiser (Stationary) jobs are available in Canada.
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The average salary range for Bilingual Property Claims Appraiser (Stationary) in Canada varies, but the standard pay scale is rated "Standard" in Canada. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Aviva follow the application process following the "Apply Now" button at Canada Jobs and also you can visit Aviva official career page and follow their application process.
Key qualifications for Bilingual Property Claims Appraiser (Stationary) typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Bilingual Property Claims Appraiser (Stationary) positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Bilingual Property Claims Appraiser (Stationary) on Canada Jobs.
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