This Bilingual Account Services Representative Position Features:Salary $55,000-57,000/year(plus LTD, quarterly bonus program+ 100% paid benefits)Hours: Monday to Friday, 8:00 am – 4:30 pmTraining: 3 months on the job training, cross training programStart Date: ASAPCandidate Fit:• Fluent in English and French – French is only 10% of the time but they need to be able to communicate and write in French.
• Ideally would like to see 2-3 years of Account Management/CSR experience
• Customer Service experience (prefer Logistics, manufacturing) NOT RETAIL
• Handling 3 – 5 accounts depending on size at one time.
• Handling inbound calls and emails from customers -65% of the time dealing with emails
• Account order entry- if they have CRM experience that is a plus as they are implementing that right now
• Coordinating with transportation and operations team
• Strong critical thinking skills- someone who can address issues and is able to bring ideas to the table, who can speak upIf you feel you are a good fit for the role please respond to the addI look forward to speaking with you!Lauren#J-18808-Ljbffr