Assistant Property Manager Job in Calgary Recruiting by OMERS

Maintaining World Class customer relations with tenants.

Routine tenant visitations;

Continue with ongoing relationships to understand tenant needs and concerns;

Ensure tenant visitations are updated in CRM database;

Ensure prompt and courteous attention to tenant requests;

Working to communicate effectively and in a timely manner with tenants before, during, and after any construction project;

Arrange and complete move-in/out inspections; and

Tenant move in welcome and move out procedures.

Management and 3rd party management oversight of the day-to-day running of the both Conference and Fitness Facilities.

Assist Sr. Property Manager and 3rd party parking manager with day-to-day running and marketing of parkades.

Oversee tenant lobby uses, marketing, events, company functions and charitable events.

Oversee Green Team and National Programs marketing and events including posters, ENN/Pattison screens, lunch and learns, building wide events.

Oversee running of Tenant & Specialty Leasing Lobby Events in both properties.

Oversee running of bike parking, borrow a bike programs.

Oversee all customer programs and initiatives such as Otto by Oxford app

Assist in ensuring all reports are prepared accurately and in a timely manner, recognizing the importance of internal and external relationships.

Assist in annual budget preparation;

Assist with quarterly reforecasting/reporting;

Assist with monthly management and complete revenue variance analysis; and

Assist with monthly accruals.

Prepare and deliver notices to tenants with respect to lease administration;

Lease interpretation and ensure requirements are adhered to;

Assist with tenant renewals, expansions and landlord consents;

Monitor and complete as required the leasehold improvement allowance and parking requirements as per the lease;

Coordinate as required the broker fee payments and distribution with PA; and

Work with administration team ensuring current tenant lease profiles are inputted into the system accurately.

Provide supervision and support to the property administration team to ensure accuracy of billings and collections are received on time.

After PA’s initial collection efforts, collection/contact continued by APM as approved by PMs;

Assist PA to increase number of tenant’s on EFT; and

Assist PA with default preparation and delivery notices to tenant’s with respect to landlord remedies under the lease, recommend legal action to GM/PMs and assist legal counsel as required.

Develop complete understanding of all documentation and flow, providing support to all departments if required.

Assist in the hiring, training and monitoring of responsibilities of PA and AA in conjunction with PM;

Liaise with internal and external partners;

Attend department and tenant meetings and take minutes if required;

Routine building and unit inspections.

Monitor and follow up on 310-maxx tenant requests as required;

Assist with Property Proud program;

Oversee Zero Waste Program, resolve any tenant issues; and

All other duties and projects as assigned from time to time

Minimum of 3 years experience in Property Management required

Post-secondary degree with focus in business or real estate

Demonstrated ability to multi-task and manage priorities under pressure with careful attention to detail

Demonstrated analytical and decision-making skills

Enrolment in RPA/CPM is an asset

Familiarity with LEED EB submissions, BOMA Best and BOMA Certificate

Excellence processes and documentation is required

Strong Computer skills and knowledge of MS Office required, basic Knowledge in JDE preferred

Excellent communication skills both written and oral

Strong interpersonal skills for working closely with customers and tenants