Account Manager Job in Okanagan Recruiting by NOW Health Group Canada/Puresource Natural Products Distributor

Effectively manage a defined territory and set of customers to achieve sales targets by building relationships, increasing distribution, improving unit turns and educating store advisors and staff. This is a field position and requires extensive time in stores, supported by required administrative time in a home office (~80% in market, ~20% admin).  Basic function of the position:To increase total gross sales within the territory and achieve targeted KPIs as defined by sales management. To manage profitability through responsible use of trade (co-op) dollars to support sales of the brands & products.Successfully achieve placement of top selling products and brands in market as defined by Sales & Marketing Management. Duties and Responsibilities:Get out there!A minimum of 20 retail store/customer visits including a minimum of 15 sales presentations per weekMaintain an up-to-date call schedule in Outlook calendarResponsible for the preparation and sales call planning for all customer visitsResponsible for understanding & communicating all Puresource sales programs and key initiatives to retailersOptimize ‘circle of influence’, building relationships with multiple departments in stores to gain incremental opportunitiesKnow your business & be a leaderEnsure all sales activities ladder up to support & deliver total sales strategy for Canada as defined by National Sales ManagerComplete and submit a monthly territory sales report to National Sales ManagerResponsible for identifying product and brand gaps in stores to review with customers.Provide forecasts to purchasing department for any new distribution and/or promotional activityResponsible for ensuring proper internal procedures are followed such as in submitting orders to pricing, purchasing etc.Development of joint business planning (JBP) presentation decks for annual trade (co-op) planningResponsible for managing co-op marketing funds, promotions, demo activity, territory expenses Train the trainersResponsible for coordinating large format training for Puresource brands to retail staff in territory with Product EducatorResponsible for doing basic education of store advisors in aisle/store when doing regular store visitsCustomer ServiceAssist in getting Puresource to achieve our goal of Unmatched Customer Experience in Everything that We Do!Ensure timely follow-up, address customer concerns and return emails and phone calls within 24 hoursAct as a positive influence and representative of Puresource at all timesTravel, Meetings & TradeshowsAccount managers are expected to be available to attend industry tradeshows and to attend scheduled regional and national meetings.Account Managers are expected to attend internal sales & marketing meetings when scheduled and actively participate in continuous improvement of processes and systems.Certain territories will require overnight travel.Required qualifications, education, experience, training, skills, background, and certifications:Bachelor’s degree in Business or Science, Nutrition3-5 years of experience in health food retail an asset3-5 years of Account Management experience or in a similar roleExperience with Salesforce or other CRMExperience managing territory budgets and trade spendHave the ability to multi-task in a fast- paced environmentResults-driven and goal oriented, with proven track record of exceeding sales targets & goalsProven ability to be a team player and work well independentlyExceptional and varied product knowledgeStrong verbal and written communication skillsExcellent organizational and time managements skillsMust be able to think critically, problem solve and have keen attention to detailThrives in a dynamic environment where priorities and tactics shift and change with market needs