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Position Overview
The Account Executive is responsible to grow and manage a portfolio of new and existing clients to ensure retention of current business and support the growth and the success of the organization. This position will oversee and conduct client relationship management, solutions selling to qualified leads, developing, and presenting proposals, and ensuring the successful delivery of Encore’s services. The Account Executive performs a lead role in client interactions prior to sale with support from the Project Manager or Lead Technician. Following the sale, the Account Executive performs a support role in client interactions. This position reports to the Director of Sales.
Key Job Responsibilities
Business Development
• Know the market well to find, qualify, and convert prospects into confirmed business.
• Develop creative solutions to drive business growth.
• Actively build and maintain a pipeline of ongoing opportunities & leads.
• Mine existing customers for other opportunities and revenue.
• Explore partnership opportunities with a variety of event industry suppliers and groups.
• Partner with clients to have an absolute understanding of their event goals.
• Build rapport/relationship with clients to understand their event pain points.
• Plan, document, and execute a minimum of 6 weekly unsolicited outreaches to clients in Salesforce CRM.
• Attend and document a minimum of 8 sales calls (client meetings with a specific plan on how the meeting can advance the sales cycle/business) per month (documented in Salesforce CRM).
• Determine whether any emergent solutions can be leveraged to drive incremental value and impact for client event.
• Develop and propose solutions that achieve client goals.
• Qualify leads from various sources including website, marketing campaigns and other team members.
• Engage team members across sales, marketing, project management and leadership to incorporate and draw from their expertise.
• Establish solid relationships and trust with existing clientele.
Client Management
• Operate as a key point of contact for any matters specific to your customers (in conjunction with Project Manager).
• Build & foster outstanding customer loyalty by finding opportunities to wow the client.
• Enhance customer ties by defining opportunities and introducing additional products and services.
• Understand and document customer business strategies, priorities, and goals.
• Resolve customer issues and ensure their high levels of satisfaction through prompt responsiveness and focus on detail.
Project Oversight
• Engage with production/operations for technical assistance, design, and tailored customer solutions.
• Provide routine quality control oversight of the project as required, ensuring client expectations for budget management, creative services solutions and technical logistics coordination are being met and kept on schedule.
General
• Remain current and educated on all new and emerging event technology products and solutions.
• Develop and actively track a sales pipeline in CRM, listing sales activities and approximate timing for proposal submittals.
• Establish and maintain close relationships with other Encore sales team members as well as with external partners.
• Attend all designated individual and team calls, working all scheduled calls around these established times.
Job Qualifications
• Technical College or University Degree preferred
• 7+ years of experience within the events industry and/or audio-visual fields is preferred
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Understanding of social media, digital marketing strategies, search optimization, and e-marketing
• Valid driver’s license and access to a private vehicle
• Estimated travel between 40% - 60%
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
Work Environment
Office
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Great News! We've discovered an exciting live job opportunity for a Account Executive - Toronto position in Mississauga. This job is currently open for hiring/recruiting by Encore Canada, exclusively for you at Canada Jobs. Feel free to download the job details here.
The work culture at Encore Canada must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Encore Canada and also by visiting their official website through Google.
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Yes, we found live job(s) for Encore Canada in Mississauga.
Account Executive - Toronto jobs are available in Canada.
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The average salary range for Account Executive - Toronto in Mississauga varies, but the standard pay scale is rated "Standard" in Mississauga. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Encore Canada follow the application process following the "Apply Now" button at Canada Jobs and also you can visit Encore Canada official career page and follow their application process.
Key qualifications for Account Executive - Toronto typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Account Executive - Toronto positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
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