WHAT WE BELIEVEWe believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualismWHO WE AREWe are bold, we are tenacious, we are courageous and brave.We are a cast of characters.We embrace our differences, and we share our likenesses.Some of What’s in it for You!New and freshly renovated offices, designed and built to the LEED Silver environmental standardFree CoffeeSummer FridaysPaid Personal DaysGenerous Benefit packageEmployee Assistance ProgramEmployee Loyalty Reward ProgramGenerous welcome giftCompany eventsAs the 3PL Operation Coordinator for North America, you will be responsible for coordinating inbound and outbound freight shipments through various modes of transportation and work with Third-party logistics (3PL) providers to ensure operational efficiency, timely processing of documentation, and tracking of shipment delivery status.Some of What You’ll Do:Responsible for overseeing daily North America 3PL transactions & inventory management, ensuring all required processes are completed in a timely manner.Review daily reports and maintain inventory accuracy by initiating cycle count, reconciling discrepancies, and updating inventory records/system. Communication with 3PL in prioritizing daily outbound orders, according to customer deadlines.Manages the reconciliation of the inventory on a weekly basis from all 3PL warehouses and the internal backend system. Ensure accuracy and completeness of all inbound and outbound shipments and analyze to understand how problems occurred and how to adjust. (RFID Unallocated, variances etc.)Ensure effective communication with cross-functional departments such as Customer Service, Sales, Finance and Logistics. Perform periodic on-site assessment audits to ensure 3PL is following compliance standards set by the company. (Canada/USA)Some of What You’ll Need:Supply Chain, Warehouse & Inventory Management, and Logistics experience needed. (3 years) Tech-savvy, proficient in IT/Systems (ERP, Office software such as Microsoft Word, Excel (intermediate level), email, and others required)Strong analytical and problem-solving skillsDisplays attention to detail for both accuracy and content.Excellent written, verbal & interpersonal communication skills including phone & email etiquette.Ability to travel to the USA if required.(EN/FR – preferred but not a requirement) Given the international nature of our business and of this position, the candidate will be required to communicate effectively, on a regular basis, with various stakeholders (co-workers, colleagues, customers, suppliers, etc.) located in Canada outside Quebec or throughout the world. Proficiency in languages other than French (notably, English) will be an asset for the successful candidate.Some of Who You Are:Must be able to work well in a self-managed team environment with limited supervision as well as being a team player.Ability to multi-task and organize.Have a sense of urgency in completing tasks.Moose Knuckles is a Canadian company headquartered in Montreal and operating in North America, Europe and Asia. Professional French language proficiency is therefore required and essential for all Montreal-based employees. In addition, the professional English proficiency is also important since it allows to collaborate with the employees of the group based internationally.