Join Zurich Canada as a Multinational Services Lead, directing operations and exceptional client servicing within a dynamic hybrid model. The role requires collaborative engagement with brokers and stakeholders.

As a key player in the Middle Market & Specialties Multinational Business Unit, you will manage service delivery and compliance while leading a dedicated team of Multinational Service Specialists. You will facilitate broker training and ensure adherence to quality standards while driving performance improvements across operations.

Key Responsibilities: • Attain service goals and maintain production quality • Lead a team focused on servicing compliance • Manage metrics and operational budgets • Implement continuous improvement initiatives • Build and fortify broker relationships through training

Requirements: • Bachelor’s Degree with 5+ years of underwriting experience • High School Diploma with 7+ years acceptable alternatives • Ability to travel for ...