Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
Promote teamwork and quality service within the team and coordination with the other departments
Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
Assist residents with check-in and check-out procedures
Ensure all residents are attended to at the Front Desk
Issue apartment access key cards
Attend to and anticipate all residents' queries and needs
Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements