Job Function:



Co-Ordinate and direct the service workload for maximum efficiency and productivity while providing quality repair work.



Essential Duties:



Plans and allocates work for Technicians based on their expertise and skills.

Directs and assists Technicians in their tasks to ensure repairs are completed correctly.

Checks all completed jobs to ensure they are complete and accurate for both parts and labour.

Ensures that service processes, policies and guidelines are followed and applied safely.

Maintains good discipline and organisation for the workshop, ensuring it is clean, tidy and safe.

Supervises and coaches the workshop team.