Job Description

Ford Paarden Eiland has an opportunity available for a Workshop Manager.

Position Overview

This position will be suited to an experienced person who has the ability to manage an organised and profitable service department; delivering high quality service and focused on customer satisfaction. Responsible for mentoring and leading all departmental staff, ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.

• Ensure that the department achieves budget objectives by continual examination of operating controls
• Operate the department efficiently
• Ensure accurate invoicing and job costing
• Maintain effective control of expenses in line with budget objectives
• Monitor the effective use of labour by maintaining workshop productivity records
• Ensure ...