Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
The Real Time Analyst is the person responsible for the centralized tasks of Adherence & Attendance monitoring and managing productivity and attitude of the CSR’s for assigned projects or sites. The position is hierarchically located under a Supervisor WFM Shared Production Center.
The purpose of the position is to handle centralized tasks of schedule adherence, attendance and real time productivity.