Lead requirements gathering sessions, proactively drawing out requirements from stakeholders and translating these into requirements, including use cases and user stories. Adding these to the backlog.
Mapping of end to end as is and to be business processes.
Being able to consider requirements for different regions and how these impact the global org structure and working with the business for requirements sign off.
Identifies and resolves problems which may impact projects by monitoring progress and project status. Escalates important issues to senior leadership ensuring that decisions can be made promptly.
Transition from project phases to business as usual, ensuring a seamless shift in support and change management.
Good understanding of change management and release processes.
Organise and manage UAT test sessions with the business and write test cases for the business to follow....