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Work in Portugal - Customer Support Representative !

Company

FH Collective Academy

Location

genf, genf

Type

Full-time

Work in Portugal - Customer Support Representative (French Market)!

To join our team in Lisbon as a Customer Support Specialist—French Market you will provide support to French‑speaking customers in the home appliances industry.

What You’ll Do

  • Support French‑speaking customers via phone, email, and chat.
  • Assist with product use, troubleshooting, and warranty queries.
  • Collaborate with internal teams for complex cases.
  • Stay up to date with new products and company updates.

What We’re Looking For

  • Fluent in French (C1/C2) and good English (B2+).
  • Excellent communication and empathy skills.
  • Customer service experience is a plus.
  • Ready for an on‑site role in Lisbon.

What You’ll Get

  • Base salary €1,000 per month (×14 months) plus €100 performance bonus (×12 months).
  • €2,000 welcome bonus.
  • Relocation package: flight...

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