Job Description
:
Disbursement Associate
Role and accountability
Responsible to perform end-to-end activities for disbursement-related submissions made via email or other Sun Life’s digital submission platforms for all Lines of Business (SLOCPI, SLGFI, SLFPI).Responds to all disbursement-related requests in a timely, professional and courteous manner using the prescribed email templates and prescribed spiels/scripts via various Sun Life communication systems. Accountable for accurate and timely processing of all types of cash disbursement requests; ensuring daily requests submitted through our digital platforms are properly accounted for, logged, monitored and completed within service levels and at no financial loss to the company.Work duties and responsibilities
Acknowledges /answers all disbursement-related email inquiries and requests for all 3 lines of business (SLOCPI, SLGFI, SLFPI), of cash withdrawals in...