To provide the best possible service to customers, thereby maximizing sales and profit
To control and operate the store in accordance with company instructions, policies and procedures in order to minimize operating costs and maximise profits
To ensure the staff employed at the store carry out duties effectively and in accordance with the job profile and company policy and procedures
Responsibilities
Customer Relations / Selling Skills – Promotes a professional and quality level of customer service to existing and new customers; assesses and satisfies customers needs and queries / problems; identifies and maximizes selling opportunities; ensures staff give the required level of customer service; actively achieves Company KPIs
Commercial and Business Acumen – Proactively seeks opportunities for increased business; awareness of competition; s...