Job Description – Windchill SIM Lead Support Engineer / Technical Lead

Key Responsibilities

• Lead L2/L3 support activities for Windchill SIM, Technical Publications, and Arbortext applications.
• 5+ years of overall experience in PLM/application support, with strong hands-on expertise in PTC Windchill SIM, Technical Publications, and Arbortext.
• Strong knowledge of Windchill architecture, configuration, server components, and support processes.
• Hands-on experience in Arbortext Editor, publishing workflows, document structures, templates, style sheets, and technical publication processes.
• Good understanding of XML, XSLT, DITA or SGML-based content models, and content transformation/publishing concepts.
• Experience in installation, configuration, patching, upgrade support, and environment maintenance.
• Strong troubleshooting skills across application, web server, middleware, and database layers.
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