Join Winchester City Council as an Income Services Manager and lead essential housing services. Oversee income, homeownership, and tenancy sustainment efforts for a thriving community.
This full-time role focuses on delivering key services across 5000 homes. You will ensure compliance in the collection of Housing Revenue Account income, support financial resilience, and mitigate risks associated with arrears. Your leadership is crucial for enriching tenant lives and upholding service quality.
Key Responsibilities:
• Strategically lead Income, Homeownership, and Tenancy services
• Ensure compliance in HRA income collection
• Support tenants in overcoming tenancy challenges
• Maximize income recovery from all streams
• Drive high-quality customer service
Requirements:
• Experience as an Income Manager in housing-related services
• Knowledge of income streams and arrears management
• Strong understandin...