Drive strategic innovation and deep customer engagement as the Strategy Director at William Thomas Digital. Utilize CRM expertise and data analysis to elevate customer experiences.
The Strategy Director will report directly to the Chief Strategy Officer while implementing customer-first strategies across various client portfolios. With extensive experience in digital messaging and campaign development, you will deliver actionable recommendations that resonate with clients. Your role will encompass program leadership, from analyzing data to synthesizing insights into compelling strategies for diverse brands.
Key Responsibilities:
• Oversee client brief intake and strategy development
• Conduct stakeholder interviews to clarify objectives
• Lead workshops to refine strategic proposals
• Create KPIs for evaluating client performance
• Analyze data sets to derive customer insights
Requirements:
• 7-9+ years developing effective 1:1 strategies
• Expertise in Em...