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Wfm Specialist: Forecasting & Capacity For Global Cx

Company

eDreams ODIGEO

Location

barcelona, kingdom of spain

Type

Full-time

A leading travel technology company in Barcelona is looking for a WFM Specialist to join its Customer Experience Team.
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
Responsibilities include optimizing outsourced center performance and maintaining real-time KPIs.
Candidates should have 1-2 years of experience in Contact Center workforce activities and good knowledge of Microsoft Excel. xhfqzwm
The role offers a hybrid work model, competitive salary, and a dynamic workplace culture focused on employee well-being and flexibility.
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