Perform a wide range of spa therapies and wellness treatments (massages, facials, scrubs, wraps, and signature rituals) to the highest professional standards.
Customize treatments to guest preferences and wellness goals.
Maintain accurate treatment records and follow all treatment protocols.
Ensure punctuality and readiness for all scheduled appointments.
Guest Experience
Provide a warm, professional welcome and deliver an exceptional guest journey.
Explain treatment procedures, benefits, and aftercare to guests.
Handle guest concerns with care, escalating where necessary to the Spa Supervisor.
Promote spa facilities, wellness programs, and encourage repeat visits.
Team & Operations Support
Ensuring treatment rooms are always clean, equipped, and guest ready.