Department:

11624 AMC Mount Pleasant - Concierge Service

Status:

Part time

Benefits Eligible:

No

Hours Per Week:

0

Schedule Details/Additional Information:

First shift or second shift

Pay Range:

$18.85 - $28.30

Major Responsibilities:

Successfully manage the first and last impressions of the facility

Proactively approach, greet and acknowledge all in a friendly, professional manner and provide quick, responsive guest service

Answer telephone and make calls to department, units and outside organizations as requested

Successfully utilize the Epic system for appointment and patient look-up, input of transport requests

Properly communicate with all departments and transport companies on behalf of patients/visitors

Partner with all hospital staff

Problem-solve, manage conflict, address patient/visitor concerns and complaints, and initiate r...