Website Helpdesk & Admin Support Officer Employment Type: Contract
Monthly Salary: $18/hour
Period: 6 months (renewable based on performance and business needs)
Location: Hybrid
Working Hours: 3 times a week, 12 hours/week (Mondays – Fridays, 4 hours week (tentatively 10am to 2pm)), $18/hour
Roles and Responsibilities - Monitor and respond quickly and effectively to requests related to the website received from members and volunteers.
- Respond to member and volunteer website queries and problems by phone and email.
- Create step‑by‑step website “how to” training materials with screenshots for volunteers.
- Provide assistance and support for incoming issues related to using the website and publishing content to the website, e.g., uploading website content, uploading homepage banner, etc.
- Train incoming volunteers on website functions (as required).
- Ask educated questions and li...