Job overview

Responsible for ensuring the administrative and clerical work related to patient care 
are competently managed. To provide and effecting day-to-day clerical support to 
facilitate the smooth running of the ward alongside the ward manager and senior 
colleagues. This job role covers clerical duties meeting and greeting staff, patients 
and visitors answering the telephone and dealing with all enquiries. 
Ensure that all paper and computer stored data surrounding a patient episode is 
completed accurately and promptly. Input, update and monitor patient confidential 
information on Careflow alongside other Trust systems. 
To deal efficiently and in professional manner enquires from both patients and staff 
internally and externally. 

Main duties of the job

When admitting patients, the following details must be checked and updated – 
Title, Sex, First Name, Surname, Marital Status, Date...