Customer Support Agent - Freshers are also welcome ( Candidates who have applied in last 6 months do not apply again ) ABOUT US Gear Inc Now a Telus digital Company . Please visit our website for details Walk in Dates - 6th , 7th and 8th July Timing 11 am - 2pm Location 7th Floor, Godrej Genesis, Street Number 18, Block EP&GP, Sector V, Bidhannagar, Kolkata, West Bengal Our Ideal Customer Support Agent will take responsibility for the following: Respond efficiently, accurately and with compassion to users who reach out to the platform to appeal a suspension on their account or device. Learn and utilize various tools and SOPs appropriately. Stay up-to-date with policy and process changes. Follow up for more information to resolve the users issue and explain possible solutions to ensure our users feel supported and valued. Expectations B2 English level required (Able to understand/read documents). Excellent verbal and written communication skills in English with the ability to express...