Walk-in at HCLTech for Senior Customer Support at Ambattur on 2nd Jul 26:

Scope of the Role
:
- Assisting the account manager
s
- Generating the Sales Report, work on CRM tools like Oracle, Salesforce

.
Key Roles and Responsibilitie
s:
- Performing data analysis for generating reports periodical
ly
- Work on account related Queries at backe
nd
- Work on CRM tools like Oracle and Salesforce in backe
nd
- Meeting SLA and T
AT
- Meet the attendance targ
et
- Meet the internal Quality scor
es
- Maintain a high level of professionalism with account manager / customer

s.
Skill Set Requir
ed:
- Knowledge in MS Excel and PowerPo
int
- Strong/Good written communication ski
lls
- Ability to multitasking effectiv
ely
- MS Access & SQL Proficiency is added advant

age
Qualificati

ons: 12 + 3 years of education (Any Gradua
te).Department/Proc

ess: Sales Supp...