Overview

The Waiter is responsible for delivering attentive, professional, and efficient table service to ensure a consistently high-quality guest experience. As a core front-of-house role, the Waiter represents the brand on the floor and supports smooth service flow through strong product knowledge, accuracy, and teamwork.

Responsibilities

• Service Delivery
  • Welcome guests and provide attentive table service throughout the dining experience
  • Take accurate food and beverage orders and enter them correctly into the POS
  • Serve food and beverages promptly, ensuring correct presentation and timing
• Guest Engagement
  • Guide guests through menus and provide recommendations
  • Monitor guest satisfaction and respond to requests efficiently
  • Support upselling in line with service standards
• Section & Team Support
  • Maintain cleanliness and organisation...