Job Description

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

This 1st Line of Defence role contributes to the overall risk management and control framework across six core CBGO markets and five brokerage units. The Generalist will lead risk identification, assessment, and mitigation efforts, ensuring alignment with the Group's risk appetite across Customer Centre, Self‑Service Banking, Retail‑Wealth‑Brokerage Ops, and Service Provider Governance. This role requires strong co...