Provide operational leadership, coaching and support to General Managers and hotel leadership teams, ensuring alignment with Ennismore's strategy, culture and brand standards.
Spend significant time in hotels, partnering directly with operational teams to improve guest experience, commercial performance and operational execution.
Hold General Managers accountable for delivering financial, operational, people and guest experience objectives through regular business reviews and performance management.
Lead the annual business planning, budgeting, forecasting and Latest Estimate (LE) processes across the portfolio.
Identify opportunities to improve revenue, profitability and operational efficiencies while maintaining exceptional guest experiences.
Work closely with Brand, Commercial, Revenue, Marketing, Food & Beverage and People & Culture teams to drive performance acro...