Job Summary

The role is accountable for tactical support for production services, across one or more areas of specific platform/domain.

Key Responsibilities

• Ensure maximum service quality and stability through fast and effective response to technical incidents, and act as a catalyst for change via analysis and identification of continual service improvement opportunities.
• Make sure continuous monitoring of system performance and create alerts for potential issues.
• Automate operational tasks such as deployments, monitoring, and infrastructure management.
• Involve in incident response, troubleshooting, and post‑mortem analysis to minimize downtime and learn from failures.
• Optimize infrastructure for efficiency and reliability.
• Contribute to designing and implementing deployment pipelines and strategies for smooth and reliable releases.
• Manage production‑related changes, releases, and rollou...