Customer Service Representative

£26,932 - 12 Month FTC

Mid Kent (Hybrid working available after training)

Monday – Friday, 9am – 5pm

My client, a successful Financial Services company, is looking for a Customer Service Administrator to join their team on a full-time permanent basis. You will be dealing with a high volume of calls each day as well as assisting customers by email.

Duties include:

Being the first point of contact for the bank’s customers, assisting with all enquiries

Speaking with customers via phone and email

Dealing with complaints

Building strong relationships with new and existing customers, providing the best service

General administrative duties

To be considered for this role, you should have/be:

Previous customer service experience within a retail or office environment

Excellent customer service skills

Comfortable speaking to customers on the telephone

St...