The VM Retail CSA is a dual-role associate responsible for delivering an exceptional in-store experience through creative visual merchandising and outstanding customer service. This role ensures that the store reflects brand aesthetics while providing personalized assistance to customers, driving both engagement and sales.
Key Responsibilities:
Visual Merchandising:
Execute visual displays as per brand guidelines and seasonal themes
Maintain window displays, mannequins, signage, and promotional setups
Ensure planogram compliance and timely VM updates
Collaborate with the VM team and store leadership for layout planning
Monitor customer response to displays and suggest improvements
Skills & Qualifications:
13 years of experience in retail, preferably in fashion or lifestyle