Summary

Being a Visitor Experience Officer for the National Trust is all about people – connecting with them, inspiring them, and making sure they have the best possible day when they come to visit.

Do you champion exceptional visitor experience? Do you have fantastic customer service standards and great with people? Strong communications skills and a team player? 

If you can answer yes to the questions above, we’d love you to join the Visitor Experience team at one of the National Trust’s newest places, Ironbridge Gorge! 

You’ll join a high performing team helping run the visitor operation at Blists Hill. You will be the lead Duty Manager at Blists Hill, on-call to support our visitor facing, and behind the scenes teams to ensure the smooth running of this living and breathing working town.

Salary:  £27,612 per annum

Contract:  Fixed term contract until 31-Oct-2026Hours/ working pattern: Full-time, 37.5 hours per ...