Marketing : Social media management, Content copywriting: articles, website, social media posts, emails, Email marketing, Reports and analytics. Be able to be the link between the client and the marketing team for more advanced marketing requests.
Web support and maintenance : Update images, Update content, Update links
Graphic Design : Coordinate Graphic Design requests from client and assign them to graphic designing team accordingly.
Video Editing : Able to understand video requests from client and transcript that request into a task for the video editing team.
Customer service: Live chat support, Responding to customer inquiries (excluding IT inquiries), Answering questions about a companys products or services, Setting up meetings & follow ups, Delivering information about a companys offerings, Providing proactive customer outreach, Collecting and analyzing customer feedback, Responding to customer rev...